We are 1mal1japan.de \u2013 Germany\u2019s most visited website on Japanese cuisine. We have been running this website since May 2016 and this online shop since August 2019, as we became increasingly frustrated with the product range offered by the major, well-known online shops. That is why we took matters into our own hands. We want to offer you authentic, high-quality Japanese food, which we have put together in ready-made cooking sets so that you can start cooking your favourite Japanese dishes straight away.<\/p>\n\n
We are 100% convinced by our selection \u2013 otherwise it wouldn\u2019t be on our own shelves \u2013 but above all, we want you to love our range. If you\u2019re not yet convinced, why not read a few reviews of us here<\/a>.<\/p>\n\n At the moment, 1mal1japan does not have a physical shop \u2013 we operate exclusively as an online shop. Are you looking for personal advice? Then please get in touch with us by email: shop@1mal1japan.de or by phone: +49 (0) 351 89676609 (Monday to Friday from 8 am to 5 pm or via WhatsApp<\/a>).<\/p>\n\n As you may have noticed, we offer one variety of each product. So you won\u2019t find three types of rice or five types of soy sauce here, leaving you torn between them \u2013 even though you don\u2019t know what each variety tastes like.<\/p>\n\n We select the products in the Shop based on four criteria to offer you the best cooking and taste experience. The criteria are: 1. outstanding taste, 2. genuine authenticity, 3. reasonable price and 4. good availability. We only add a product to our range if all four criteria are met.<\/p>\n\n We also offer some of our products on Amazon. There isn\u2019t much difference; delivery times etc. are the same. However, you\u2019ll pay a little more on Amazon, as we have to pay Amazon\u2019s commission there.<\/p>\n\n We naturally always try to keep a good stock of all products. As we receive goods every 14 days, a product may be temporarily out of stock \u2013 demand is sometimes difficult to predict. You can therefore simply check the stock again at a later date. Alternatively, you can also contact us directly here<\/a> or call us (+49 (0) 351 89676609 \u2013 contact via WhatsApp <\/a>is possible). We can then tell you more precisely when your desired item will be available again.<\/p>\n\n The best way is to use our contact form<\/a> or call us on +49 (0) 351 89676609 (Monday to Friday from 8 am to 5 pm). You can also reach us via WhatsApp<\/a>.<\/p>\n\n If you wish to cancel your order, please contact us as soon as possible using the contact form<\/a> or by telephone on +49 (0) 351 89676609 (Monday to Friday from 8 am to 5 pm).<\/p>\n\n If you have already received your items, you can cancel your order within 30 days of delivery. Please let us know immediately and return the goods to us. As soon as we have received them, we will refund the money to you via the same method you used to pay, minus the delivery costs.<\/p>\n\n No, in the event of a cancellation, you do not have to bear the costs of returning the goods to us yourself. You only have to pay the shipping costs if you are not returning the goods from Germany.<\/p>\n\n Yes, that\u2019s no problem! To do this, we need the exact quantities and the delivery date and location. Please get in touch with us via the contact form <\/a>or on +49 (0) 351 89676609 (Monday to Friday from 8 am to 5 pm). You\u2019re also welcome to reach us via WhatsApp<\/a>.<\/p>\n\n We\u2019re always on the lookout for great Japanese products to add to our range. Do you have any suggestions? Brilliant! Then do get in touch \u2013 the best way is to use our contact form<\/a> or call us on +49 (0) 351 89676609 (Monday to Friday from 8 am to 5 pm). You\u2019re also welcome to reach us via WhatsApp<\/a>!<\/p>\n\n We only offer products that we ourselves believe in. Some of these are more expensive than alternative products. We also place great emphasis on fast dispatch, long best-before dates and personal service. To achieve this, we cannot and do not wish to undercut every price available online.<\/p>\n\n As a rule, your goods will be dispatched within two to four working days. As soon as we have handed them over to the delivery service, we will send you an email with a tracking number, which you can use to track your parcel.<\/p>\n\n In Germany, we ship via DHL \u2013 and for orders over \u20ac59, delivery is free of charge; otherwise, it costs \u20ac6.90 per order. We ship via GoGreen, which means our deliveries are carbon-neutral! International shipping is currently available to Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Romania, Sweden, Spain, the Czech Republic and Austria via DHL. The cost is \u20ac6.90; for orders over \u20ac79, we offer free international shipping.<\/p>\n\n We also ship to Switzerland. The flat-rate cost for this is \u20ac29.99. The goods must still be cleared through customs in Switzerland, for which we do not cover the costs. However, orders are dispatched by us net, i.e. excluding VAT.<\/p>\n\n If your country is not listed, simply get in touch with us and we will try to add it.<\/p>\n\n Yes! If you select DHL as your delivery provider, we also send to Packstations. Please always enter your Packstation number in the \u2018Company name \/ DHL Packstation number (optional)\u2019 field.<\/p>\n\n The following eight payment methods are available to you:<\/p>\n\n (1) Products, ordering, ordering options Who are you and why should I trust you? We are 1mal1japan.de \u2013 Germany\u2019s most […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-65602","page","type-page","status-publish","hentry"],"yoast_head":"\nDo you also have a physical shop?<\/h3>\n\n
How are the products in the Shop selected?<\/h3>\n\n
Why should I order from you and not from Amazon?<\/h3>\n\n
A product is currently out of stock. What should I do?<\/h3>\n\n
How can I contact you?<\/h3>\n\n
I would like to cancel my order. What should I do?<\/h3>\n\n
Do I have to pay the return costs myself if I cancel my order?<\/h3>\n\n
I would like to purchase larger quantities for my kitchen\/restaurant\/company party; can you arrange that?<\/h3>\n\n
Do you stock X as well? How do I report missing products?<\/h3>\n\n
Why are you more expensive than some other Shops?<\/h3>\n\n
(2) Dispatch and delivery<\/h2>\n\n
How long does it take for my order to be dispatched?<\/h3>\n\n
What delivery options are available? And how much does it cost?<\/h3>\n\n
Can orders also be sent to Packstations?<\/h3>\n\n
(3) Payment, invoicing and financing<\/h2>\n\n
How can I pay?<\/h3>\n\n
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